Skip to main content
Request a demo

From awareness to action: Transform your workforce through continuous listening

By moving beyond traditional surveys, healthcare organizations can better engage the workforce and accelerate meaningful improvements.

Download PDF

This eBook, "From Awareness to Action: Transform Your Workforce through Continuous Listening," emphasizes the importance of a strategic, ongoing listening approach in healthcare organizations. It highlights how continuous, authentic listening and acting on feedback can lead to significant improvements in employee engagement, patient experience, and overall organizational outcomes. The book provides insights into effective listening strategies, showcasing how they can empower employees, drive change, and improve healthcare outcomes. It also discusses how Press Ganey’s expertise and tools can support healthcare organizations in implementing these strategies for success.

About the author

Press Ganey, a leading healthcare performance improvement solutions company, offers an integrated suite of solutions that put Human Experience at the center of healthcare enterprise transformation. Delivered through a cutting-edge digital platform built on a foundation of data security, Press Ganey solutions address patient experience, healthcare consumer experience, workforce engagement, safety, clinical excellence and more. Guided by its team of renowned healthcare thought leaders, Press Ganey works with more than 41,000 healthcare facilities to reduce patient suffering, enhance caregiver resilience and improve the overall safety, quality and experience of care. Press Ganey is a PG Forsta company.

Profile Photo of Press Ganey