What healthcare workers need now
In today’s fast-changing healthcare environment, fostering a positive employee experience is essential for delivering safe, high-quality patient care. Yet even as the industry continues to recover from the pressures of the pandemic, new workforce challenges are emerging.
The American Hospital Association’s Chief Physician Executive Chris DeRienzo and Nell Buhlman, Press Ganey's Chief Administrative Officer and Head of Strategy, spotlight four key employee experience trends healthcare organizations face in 2025 in a new blog. They explore critical shifts, from psychological safety to trust in leadership to thinking outside of the box to navigate progress and change. Each trend presents both a challenge and a call to action—underscoring the importance of prioritizing employee voices to reduce burnout, improve retention, and strengthen team performance.