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What healthcare workers need now

In today’s fast-changing healthcare environment, fostering a positive employee experience is essential for delivering safe, high-quality patient care. Yet even as the industry continues to recover from the pressures of the pandemic, new workforce challenges are emerging.

The American Hospital Association’s Chief Physician Executive Chris DeRienzo and Nell Buhlman, Press Ganey's Chief Administrative Officer and Head of Strategy, spotlight four key employee experience trends healthcare organizations face in 2025 in a new blog. They explore critical shifts, from psychological safety to trust in leadership to thinking outside of the box to navigate progress and change. Each trend presents both a challenge and a call to action—underscoring the importance of prioritizing employee voices to reduce burnout, improve retention, and strengthen team performance. 

Read more on AHA.org 

About the author

Press Ganey, a leading healthcare performance improvement solutions company, offers an integrated suite of solutions that put Human Experience at the center of healthcare enterprise transformation. Delivered through a cutting-edge digital platform built on a foundation of data security, Press Ganey solutions address patient experience, healthcare consumer experience, workforce engagement, safety, clinical excellence and more. Guided by its team of renowned healthcare thought leaders, Press Ganey works with more than 41,000 healthcare facilities to reduce patient suffering, enhance caregiver resilience and improve the overall safety, quality and experience of care. Press Ganey is a PG Forsta company.

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