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The HPI SEC & SSER patient safety measurement guide

This comprehensive SEC & SSER patient safety measurement guide includes levels of patient harm and calculations for national healthcare comparisons.

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This resource provides an overview of Press Ganey's HPI SEC & SSER Patient Safety Measurement System for Healthcare including the levels of harm, SSER calculation and application of the SSER as an internal organizational measure and as a cross-industry comparative measure.

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Press Ganey invented the healthcare performance improvement movement over 35 years ago. Today it offers an integrated suite of solutions that address safety, clinical excellence, patient experience, and workforce engagement. The company works with more than 41,000 healthcare facilities in its mission to reduce patient suffering and enhance caregiver resilience to improve the overall safety, quality, and experience of care.

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