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Listening for signals in survey data

Signals can reveal underlying issues with the patient experience, but are rarely enough to get the full picture without listening to a collection of moments of care.

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Signals can be indicators of an underlying issue with patient care but are rarely enough to get the full picture. A clear picture of patient experience is a collection of moments of care that contribute to the overall care experience.

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Press Ganey, a leading healthcare performance improvement solutions company, offers an integrated suite of solutions that put Human Experience at the center of healthcare enterprise transformation. Delivered through a cutting-edge digital platform built on a foundation of data security, Press Ganey solutions address patient experience, healthcare consumer experience, workforce engagement, safety, clinical excellence and more. Guided by its team of renowned healthcare thought leaders, Press Ganey works with more than 41,000 healthcare facilities to reduce patient suffering, enhance caregiver resilience and improve the overall safety, quality and experience of care. Press Ganey is a PG Forsta company.

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