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Recent Changes to Star Ratings Put Millions of Dollars in Reimbursement Into Question for Providers

Discover the ins and outs of star rating, and learn how providers can drive measurable improvements in the patient experience.

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In May 2020, the Centers for Medicare & Medicaid Services (CMS) revised the star ratings system to place more emphasis on patient experience. Substantial CMS bonus payments are at stake for Medicare Advantage plans, and their providers’ performance on experience measures will significantly impact plan revenue. Get our e-book to see how provider performance impacts star ratings. It details the steps you can take to partner with payers to drive measurable, sustainable improvements in the patient experience and quality of care.  

About the Author

Press Ganey invented the healthcare performance improvement movement over 35 years ago. Today it offers an integrated suite of solutions that address safety, clinical excellence, patient experience, and workforce engagement. The company works with more than 41,000 healthcare facilities in its mission to reduce patient suffering and enhance caregiver resilience to improve the overall safety, quality, and experience of care.

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