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5 ways CXOs drive PX transformation in times of crisis and beyond

Key insights from industry trailblazers on the future of Human Experience and healthcare innovation.

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This eBook, "5 Ways CXOs Drive PX Transformation in Times of Crisis and Beyond," offers valuable insights for healthcare leaders seeking to enhance patient experiences (PX) in challenging times. It explores innovative strategies and technologies utilized by industry trailblazers to adapt to crises and drive continual improvement in healthcare. The focus is on leveraging collaborative engagement, inclusive listening tools, agility, AI, and unified platforms to effectively respond to patient needs and innovate in healthcare. This resource is essential for healthcare professionals aiming to lead transformative changes in patient experience.

About the author

Press Ganey, a leading healthcare performance improvement solutions company, offers an integrated suite of solutions that put Human Experience at the center of healthcare enterprise transformation. Delivered through a cutting-edge digital platform built on a foundation of data security, Press Ganey solutions address patient experience, healthcare consumer experience, workforce engagement, safety, clinical excellence and more. Guided by its team of renowned healthcare thought leaders, Press Ganey works with more than 41,000 healthcare facilities to reduce patient suffering, enhance caregiver resilience and improve the overall safety, quality and experience of care. Press Ganey is a PG Forsta company.

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