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Growing through a pandemic

5 proven strategies to achieve new levels of patient acquisition, loyalty, and retention during COVID-19 and beyond.

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COVID-19 upended healthcare. Hospitals everywhere rallied to break through the unfolding crises, simultaneously developing and expanding their digital efforts to keep up with consumer demands. And they’re now pivoting from survival mode to growth to increase their pipeline of patients and make up lost revenue. In this e-book, discover key lessons learned during COVID-19 to path-break new levels of patient acquisition, loyalty, and retention. Use these strategies to capture more of the market and boost your bottom line. 

About the author

Press Ganey invented the healthcare performance improvement movement over 35 years ago. Today it offers an integrated suite of solutions that address safety, clinical excellence, patient experience, and workforce engagement. The company works with more than 41,000 healthcare facilities in its mission to reduce patient suffering and enhance caregiver resilience to improve the overall safety, quality, and experience of care.

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