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2016 Nursing report: The role of workplace safety and capacity in driving outcomes

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This research highlights the strategic importance of nurturing a work environment in which nurses feel their physical and emotional safety is an organizational priority.

Among the notable findings, data indicate that units in which nurses rated safety and surveillance capacity highly had:

  • Lower rates of missed care events, pressure ulcers and patient falls
  • Higher RN job enjoyment rates, intent-to-stay percentages, meaningful contribution scores and RN-perceived quality of care scores
  • More positive patient ratings of their experiences with nurses

About the author

Press Ganey invented the healthcare performance improvement movement over 35 years ago. Today it offers an integrated suite of solutions that address safety, clinical excellence, patient experience, and workforce engagement. The company works with more than 41,000 healthcare facilities in its mission to reduce patient suffering and enhance caregiver resilience to improve the overall safety, quality, and experience of care.

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