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Performance Insights - Healthcare Improvement Trends

Analyses of Overall Rating trends and HCAHPS survey items show improvements in patients' perceptions of their care experience. Download the report.

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About the author

Press Ganey invented the healthcare performance improvement movement over 35 years ago. Today it offers an integrated suite of solutions that address safety, clinical excellence, patient experience, and workforce engagement. The company works with more than 41,000 healthcare facilities in its mission to reduce patient suffering and enhance caregiver resilience to improve the overall safety, quality, and experience of care.

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