Skip to main content
Request a demo

2017 Nursing report: The influence of nurse managers on outcomes

Download PDF

Cross-domain and multilevel mediation analyses of proprietary NDNQI® and patient experience data show that nurse leaders have a significant effect on the quality of the work environment of direct care nurses and, ultimately, on performance across measures of safety, quality, patient experience and nurse engagement.

About the author

Press Ganey, a leading healthcare performance improvement solutions company, offers an integrated suite of solutions that put Human Experience at the center of healthcare enterprise transformation. Delivered through a cutting-edge digital platform built on a foundation of data security, Press Ganey solutions address patient experience, healthcare consumer experience, workforce engagement, safety, clinical excellence and more. Guided by its team of renowned healthcare thought leaders, Press Ganey works with more than 41,000 healthcare facilities to reduce patient suffering, enhance caregiver resilience and improve the overall safety, quality and experience of care. Press Ganey is a PG Forsta company.

Profile Photo of Press Ganey