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Chrissy Daniels, chief experience officer, and Dr. Thomas Lee, chief medical officer, express the importance of building systems that deliver safe, high-quality care. #PressGaney #PX #Healthcare -- Follow Press Ganey: _ About Press Ganey Press Ganey invented the healthcare performance improvement movement over 35 years ago. Today it offers an integrated suite of solutions that address safety, clinical excellence, patient experience and workforce engagement. The company works with more than 41,000 healthcare facilities in its mission to reduce patient suffering and enhance caregiver resilience to improve the overall safety, quality and experience of care.